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FAQs

Do you accept insurance?

I accept the following insurance plans:

  • BCBS PPO
  • Blue Choice/Options
  • United Healthcare
  • Lyra Health
  • Anthem EAP
  • Optum/United EAP


If I am not in network with your insurance and you have out-of-network benefits, I can offer you a "superbill" for each session, which you can use to request reimbursement from your insurance provider. I also accept HSA and FSA payments and self-pay. 

While paying out of pocket can be more expensive, your health is worth investing in. Additionally, some clients prefer not to be restricted by insurance companies. Without insurance, you will have more flexibility with your number of sessions and duration of treatment. You will also have more privacy as diagnoses, symptoms, and treatments will not need to be shared with your insurance provider.

Do you see clients in person?

I currently provide online therapy only. 

What is online therapy like & what are the benefits?

Here’s what you can expect:

  • Connect with me via a free and secure, HIPAA-compliant video platform on your phone, laptop, or tablet in a space where you have both privacy and wifi
  • No waiting room and no commute. Not only do I serve Palatine, IL and the surrounding Northwest Suburbs, I can also provide telehealth for those living anywhere in Illinois, Florida, and South Carolina. Some common cities that I serve include:
    • Arlington Heights, IL
    • Barrington, IL
    • Bloomington, IL
    • Buffalo Grove, IL
    • Champaign, IL
    • Chicago, IL
    • DeKalb, IL
    • Evanston, IL
    • Hoffman Estates, IL
    • Inverness, IL
    • Kildeer, IL
    • Lisle, IL
    • Long Grove, IL
    • Mt Prospect, IL
    • Naperville, IL
    • Normal, IL
    • Rolling Meadows, IL
    • Schaumburg, IL
    • Wheeling, IL
    • Winnetka, IL
    • Coral Gables, FL
    • Fort Myers, FL
    • Gainesville, FL
    • Winter Park, FL
    • Charleston, SC
    • Columbia, SC
    • Conway, SC
  • You'll save time, energy, and gas money while receiving professional help from the comfort of your own space. Whether you have a busy schedule, you're away at college, or you travel a lot for work, these circumstances don't have to stop you from getting the therapy you need.
How often will we meet?

This depends on your individual needs and goals as well as my available time slots. As you’re starting out, I typically recommend meeting once per week in order to get to know each other and to build momentum. Overtime, clients usually reach a point in which they’re ready to start meeting every other week or once per month. Each individual is different, and we will determine together what frequency works best for you. 

What are your out of pocket fees?
  • 15-Minute Initial Consultation: Free
  • 60-Minute Initial Assessment: $175
  • 50-Minute Individual Therapy: $160
  • 50-Minute Family Therapy: $160
Why work with Megan Murray, LCSW?
  • I offer online counseling to accommodate for busy schedules and to increase access to support. 
  • I understand first-hand what it’s like to be an ambitious student, a highly competitive athlete, and a passionate teacher, educator, or coach. I am a strong advocate for these individuals. 
  • I incorporate the skills I've developed as a basketball coach into my therapeutic approach, providing a balance of encouragement and accountability for clients. 
  • I utilize a strengths-based, culturally sensitive, and trauma-informed lens in therapy. 
  • I incorporate evidence-based methods, including ACT, CBT, DBT, and sports psychology into my practice. 
  • I’ve worked with individuals of a wide variety of backgrounds, cultures, races, and identities. I strive to learn as much as I can from my clients and to continue growing my cultural competency through ongoing education. 
Will we be a good fit?

We Will Be a Great Fit if: 

  • You’re a middle school, high school, or college student, athlete, teacher, coach, or other academic professional.
  • You’re ready to collaborate and work as a team. 
  • You’re willing to open up and better understand your thoughts, feelings, and behaviors.
  • You’re open to receiving constructive feedback, new perspectives, and positive encouragement. 
  • You’re up for trying new skills in and outside of therapy. 
  • You’re committed to attending regular sessions and finally putting your own needs first. 
  • You’re ready to see yourself change and grow for the better!
Do I really need therapy?

If you're used to “toughing” things out, this may have taken you far in life, and it's okay to have pride in that. However, as human beings, we ALL need help sometimes. No one should have to go through hardships on their own. Although it can be difficult admitting you need help, doing so does NOT imply weakness. In fact, it’s a sign of strength and humility to recognize and own up to your own shortcomings. Even the pro athletes know this, which is why more and more are speaking out about it.

Starting therapy may bring up anxiety or discomfort, but this is completely normal and all part of the process. We simply do not grow without stepping outside of our comfort zones. Therapy is a supportive and non-judgmental way to do this. It can empower you to face the things that are holding you back, to pursue your personal goals, and to develop skills for better coping with life’s inevitable stressors. 

Will talking about my feelings actually help?

You might be concerned that talking about your feelings won’t get you anywhere or that a therapist won’t tell you anything you don’t already know. That being said, you might be surprised to realize how powerful it can be to release your feelings, to think out loud, and to hear other perspectives. 

Take it from professional Chicago Bull’s NBA player, Andre Drummond. He finally started meeting with his team’s therapist after years of avoiding it, and publicly stated “You don’t realize that therapy is not about giving you the right answer... It’s about understanding and articulating what’s coming out of your mouth because it’s stuff that you think, but you don’t say out loud. When you actually physically hear what you’re saying out loud, you’re like, I need to do this more. You feel a weight off your shoulders.

Additionally, therapy is not just about talking; it’s about DOING. I’m the type of therapist that will guide you to practice new skills in and outside of sessions, whether it’s organizing your schedule, acknowledging your wins, meditating, or preparing for a test, presentation, or game. We’ll take ACTION.

How will I make time for therapy?

You might feel like you don’t have time for therapy. This is one of the most common concerns I hear, and I’ve used this excuse myself. But the truth is, if you carve out time for yourself and your needs, you’ll become more energized, focused, and as a result, much more efficient at getting things done. We can tailor the frequency of your online therapy sessions in order to meet your specific needs and schedule. 

Let's start working together!